56" Speed Training Resistance Parachute Running Chute Running Power Exercise
Shipping & Handling Details
Default Shipping Cost or Free Shipping Information:
▲ Default shipping cost or free shipping service is only for the customers from Canada or the lower 48 United States by Canada Post, USPS or the UPS Ground. Customers from other areas or needs other shipping ways, please contact us.
▲ Buyers from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska, Hawaii, PO Boxes, APO/FPO addresses or other countries/areas, there WILL be extra shipping costs, please contact us for more detailed information.
▲ Please make sure your address is valid for both UPS and USPS services. Any costs incurred because of incorrect or undeliverable address should be undertaken by buyer.
Handling Time: Shipping is usually made in 1-3 business days after payments cleared. Orders are processed from Monday-Friday; Not on the weekends & public holidays.
Sales tax / Customs duties: Any sales taxes or Customs duties are not included. If came out, they must be undertaken by the buyer.
Damage In Shipping: Contact us First! We will work with you to get the case resolved in the fastest method.
Return / Refund
|If you are not 100% happy with your purchase, please contact Us. Please don't directly opened a request or case without informing us, or else, we will do some discounts on the warranty and other sales-services later on. Hope for your understanding.
Returns & Exchanges
▲ All returns must be made within 14 days of delivery date. Items must be in new, unused condition, with all original materials included with the shipment. A partial refund may be applied for opened or damaged items, depending on the condition.
▲ Items returned under the buyer’s remorse: The return shipping fee must be covered by the buyer; The original shipping cost will also be deducted from the refund. 15% restocking fee of the items purchase price will be charged.
▲ Returns that are the result of our seller's error: Buyer will receive a full refund of the item as well as shipping charges
▲ All returns require a RA (Return Authorization) number that will be given by our seller. Please contact with us at first for more details.
Defective & Damaged Products
▲ If product was received damaged or not as described, please send us some pictures or videos, so we could well understand your problem, then solve them for you ASAP. Besides, it's much helpful for us to claim with UPS, remind our related department to pay much more attention to packaging later on. Hope for your understanding.
▲ Replacement or refund of defective or damaged products can only be returned in exchange for the exact same product, or else, the purchase price will be refunded back to your original payment method.
▲ If an item is received damaged, customer service must be contacted within 7 days of receiving your item. All returns require a RA (Return Authorization) number as above.
|eCheck Issues: Payments via eCheck do not clear immediately. Usually you will wait 5-7 days after checkout for it to clear. Then we will arrange shipments for you.|
Warranty & Feedback
|▲ 6 months' warranty for the machines, not for the consumables. We stand behind our products all the item, so even if your warranty period has expired, you can still seek for service or technical support from us with low cost.
▲ Any warranty shipping cost to us is responsible by buyer.
▲ Any shipping cost to buyer is responsible by the seller.
▲ We committee to the customer satisfaction and want to bring you the best purchase experience. If there is any problems, please contact us ASAP. If not, please leave us a positive feedback as it's very important for us. Thanks very much.
On Feb-22-21 at 03:47:06 PST, seller added the following information:
(a) Do you have a showroom?
Part of the reason that we are able to offer such great prices on our products is that we don’t have any showrooms or sales people.We encourage you to check out the hundreds of products on our website to get a sense of the quality of our furniture. In addition, you might like to know that we back all of our products with a 30-day no questions asked return policy. If for any reason you don’t love your new furniture simply let us know within 30 days of receiving it.
(b) What payment methods do you accept?
Currently, we accept Paypal and some credit cards （Visa，Mastercard）. More payment methods will be applied in the near future.
(c) Where are your products manufactured?
We look for the finest craftsmen for each of our products, and as a result, we work with manufacturers all over the world. We currently work with manufacturers in Vietnam, China, Indonesia and India.
FAQ: Delivery Service
(a) Do you ship internationally?
Currently, we can only provide shipping to US. For further information, please e-mail us at firstname.lastname@example.org with details of selected product, purchasing quantity and shipping location for quotation.
(b) How much do you charge for shipping?
Basic shipping to nearly everywhere in the continental U.S is FREE, no matter how large your order is. You can also choose to upgrade your shipping to in-room delivery, or even assembly service for an additional fee. If you live in a particularly remote area there may be additional delivery fees, but we will always inform you before these are charged.
(c) How will my furniture ship?
In order to ensure that your new furniture arrives in pristine condition we generally ship using carriers that are specialized in shipping furniture. If you place an order for a smaller item it may ship using a standard courier service.
(d) Does the delivery prices includes installation service?
The delivery prices does not include installation service. If you need it, installation service fees may apply depending on the number of items and the complexity of the installation procedure, additional fees .
(e) Can I track my shipment?
Once you have placed your order you will get an estimated delivery date in your order confirmation email. When your order leaves our warehouse we will send you another email to let you know. You are also able to log in to our website to see any updates to your order status..
(f) Will I get a call when the furniture is going to be delivered?
In most cases, once your order arrives in your local area our delivery partner will contact you to arrange a day and time for delivery.Delivery appointment availability varies depending on the local delivery partner in your area. Generally this will be between 9am and 5pm, Monday to Friday, but the specific partner in your area may be able to accommodate deliveries outside this time.
(g) What happens if I miss my delivery appointment?
In the event that you miss your delivery appointment our local delivery partner will be in touch to schedule another appointment. Note that some of our delivery partners may charge a re-delivery fee in this instance.
(h) I ordered multiple items but they did not arrive together, what’s going on?
Don't panic! It is likely that your items have shipped from different warehouses and the remaining items will arrive shortly. Please don't hesitate to get in touch if your order does not arrive within its delivery estimate and we will work with our carriers to get your order to you right away.
(i) My estimated delivery window has passed and my order hasn’t yet arrived - what should I do?
This will have been flagged in our system, and we will be doing our best to get you your order as soon as possible. If you want to enquire about progress please get in touch and we will be happy to let you know where your order is.
(a) Where is my order?
You can track your order through ‘My Account’. In Order History, you'll find an estimated delivery date which is the most up to date information we have for you.
(b) Can I change my delivery address?
if you would like to change your delivery address, please contact us immediately. As we do not transfer stocks/orders between stores hence if your order have already arrived in your selected location and requires a transfer, additional surcharge applies.
(c) Can I add item to my order?
Yes you can however as the standard production lead time varies depending on the items; delivery date and time will be scheduled base on the last completed items. If you would like to organize for split-delivery service, please contact us for more information.
(d) Can I cancel my order?
If the order has not been processed, we can honor the request and a full refund will be issued.
FAQ: Exchange and Return
(a) Can I return my order?
If for any reason you don’t love your new furniture you can return it within the first 30-days, no questions asked. Provided you return the furniture in as-new condition and in the original packaging we will refund your purchase, less the cost of shipping and return shipping. Read more about our 30-day satisfaction guarantee.
(b) An Item I just picked up is missing a package, what should I do?
In the unlikely event that the item you self-pickup is missing a package, please contact us and our team will further assist you.
(c)What happens if I no longer have the packaging for the item?
We strongly encourage you to keep your packaging for 30 days in case you decide you want to return it.
You can still return your item, however we charge a reboxing fee to ensure that we are able to package the item appropriately to survive return shipping.This fee varies based on the size of the item and packaging required.
(d) What should I do if the products are defective?
Our products are designed to last, and we stand by their quality. All of our product comes with a one year warranty.
If you do have problems with your product please take photos or video that demonstrate the issue and describe the issue in as much detail as possible. Contact us right away work with you to determine the appropriate next steps.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.